Guests must show a photo identification and valid credit or visa debit card upon check-in. We will copy the cards and pre-authorize the bank card for security. Please note that the name on the photo ID and the bank card must be the same.

For guests who don't have a valid bank card under the ID's name, a cash damage deposit of NZD 350 is required. The deposit will be refunded subject to an inspection of the property.

Please note that this property may reject the stay if the guest does not have a valid photo identification card.

If a third party makes the reservation, a formal email with the party's photo ID/bank card information and authorisation will be requested.

A 3% surcharge fee applies for credit card payments.

All special requests are subject to availability, and additional charges may apply.

Our onsite restaurant is in different ownership and operates in a limited time frame due to COVID. Please contact Platform 8 for more details regarding the dining.

Our breakfast is packed-up food delivered to the guest room, including toast, yogurt, fruits, etc.

Due to COVID, the housekeeper will not enter and clean the guest room staying more than one night to reduce the close contact. Guests can still request this service from the staff or have supplements like tea/coffee bags, toilet paper etc., at the reception.

This property is taking steps to help protect the safety of guests and staff in COVID. Please follow the COVID safety code in the building.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Grand Central Serviced Apartments您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

入住時須支付 NZD 100 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。