Meet Our 2017 Booking Heroes

We invited Booking.com customers to nominate a #BookingHero – someone who went above and beyond to make their stay unforgettable. The result? Three of the best hospitality stories we’ve ever heard.
On a trip abroad, he found home

David and his wife Virginia travelled from Canada to Scotland in search of his roots. They were ready to give up when Karen, owner of Blackburn Villa B&B, made a surprising discovery...

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An accident turned strangers into family

Harry and his girlfriend Nienke were at the top of Ella Rock when he fell. Helpless, they arrived at Tunnel Gap Homestay, where heavily-pregnant owner Sudarshi took them in...

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Saving a newlywed’s dream

Els always dreamed of having her wedding photos taken in Central Park. But when everything went wrong, Alina from citizenM Hotel took matters into her own hands...

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Become a 2018 #BookingHero

In 2018, we will once again invite Booking.com customers to nominate a #BookingHero who made their trip unforgettable. That means every guest you welcome through Booking.com could win you or a member of your team €25,000 to spend on travel with Booking.com.

Find out more

Opt out of #BookingHero 2018 or read the terms and conditions.

Maximise your chances

Every Booking.com guest you welcome in 2018 could make you or a member of your team our next #BookingHero. Here are four ways to maximise your chances of winning €25,000 to spend on travel with Booking.com.