Meet Our 2017 Booking Heroes

We invited Booking.com customers to nominate a #BookingHero – someone who went above and beyond to make their stay unforgettable. The result? Three of the best hospitality stories we’ve ever heard.
On a trip abroad, he found home

David and his wife Virginia travelled from Canada to Scotland in search of his roots. They were ready to give up when Karen, owner of Blackburn Villa B&B, made a surprising discovery...

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An accident turned strangers into family

Harry and his girlfriend Nienke were at the top of Ella Rock when he fell. Helpless, they arrived at Tunnel Gap Homestay, where heavily-pregnant owner Sudarshi took them in...

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Saving a newlywed’s dream

Els always dreamed of having her wedding photos taken in Central Park. But when everything went wrong, Alina from citizenM Hotel took matters into her own hands...

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